Translation Help
What languages do you offer?
For Google Translation
When using Google translation we offer over 200 languages. The full list is here.
For Human Translation
For Human Translation it’s a little more complicated as it depends on the language pair.
Generally speaking we support all pairings of
- English
- Japanese
- French
- Chinese
- German
- Spanish
- Italian
- Arabic.
We can offer more languages when English is involved. But if you want to translate Serbian into Finnish, then that’s tough for us. The full list of language pairings is here.
How is the translation done?
You have a choice between using Google translate or a Human translator.
Google translate uses the AI translation service from Google. It is entirely done by machines. It works well for simple sentences like “I ate an apple” and would be very accurate in such cases. If you are using text without context and / or in an ambiguous way then the results won’t be perfect.
Human translation uses Gengo for translation. All the translators have been vetted and verified to be competent translators. This service is great if you are using clever phrases in your copy and want them localised. Gengo has a team of translators on standby so turnaround times for common language pairings are usually fast.
How long does the human translation service take?
- For very common pairings like English to German translations are often ready in a few minutes.
- For common language pairings like the languages mentioned above, translations are usually ready within an hour.
- For less common language pairings it can take up to three days.
There is no set limit for any language. Remember a person is on the end of your request and we can’t guarantee that there will be someone waiting for your request 24 hours a day. The translators work around the world so might be in a different time zone to you and they might have other jobs in their queue.
If you haven’t received a translation back within 3 days, please contact us on help@redaka.co